Why Hire Us?

You deserve to know what's happening with your Hawaii property, as it happens. Now, you will.

Designed to introduce a new level of transparency to property management, HiCoastal is a unique service, supported by an industry leading mobile app.

When you select HiCoastal to manage your property, you'll enjoy:

  • A comprehensive property management service
  • Predictable and competitive pricing
  • Real-time updates about your property
  • Real-time maintenance requests and approvals
  • Regular inspections and prompt reporting
  • Strategic guidance from an expert team, skilled in all things PM
You're in control of your asset
Our team is only a quick tap away
Your future is in good hands
Real-time updates, notifications and approvals mean you know exactly what's going on with your investment, and how efficiently our team is facilitating your service.
Forget hard-to-reach real estate agents who forget to call you back! With the HiCoastal app, you can easily contact your PM team knowing they will respond quickly.
Finally experience genuinely proactive and strategic management, with experts who monitor the market and your property to help you plan next steps that lead to increased returns.

Avoid Vacant Rentals

Vacant rental units can lead to financial losses, impacting the profitability of your Hawaii Real Estate Investment. We are committed to minimizing downtime and maximizing your returns through swift, strategic action to fill vacancies. Our comprehensive marketing ensures maximum exposure, attracting high-quality tenants with a mix of compelling listings—featuring engaging descriptions, professional photos, and virtual tours—targeted social media advertising and promotion.

By leveraging industry-leading technology for wide distribution of your listing we also share weekly real-time analytics of our progress towards filling your unit, we also use advanced technology to streamline the process to secure quality tenants quickly, keeping your rental generating steady income.

Never Deal with Problem Tenants Again

Are you weary of chasing late rent payments, addressing property damage, or managing tenants who fail to honor lease terms? Problem tenants can create significant stress and financial strain, eroding the success of your property. We mitigate these challenges through a meticulous tenant screening process designed to secure reliable renters who pay on time, maintain your property, and adhere to lease agreements.

Drawing on over 15 years of asset management, personal information, employment and income, rental and financial history is all verified, and we conduct thorough criminal background checks, complemented by references from previous landlords—and more.

By partnering with industry-leading tenant screening provider FinDigs, we receive real-time data and advanced analytics for fast, compliant screening, we minimize risks such as late payments, property damage, and evictions, ensuring a seamless and profitable rental experience for you.

Seamless Rent Collection for Peace of Mind

Our rent collection process guarantees you receive your payments on time each month, eliminating the stress of delayed income. To ensure convenience for tenants, we offer digital payment options, including online payments and automated bank transfers. We meticulously review lease terms with tenants at move-in, clarifying their rental obligations to prevent misunderstandings. Should any payment issues arise, we address them promptly and professionally, sparing you the burden of chasing rent or managing evictions, so you can focus on enjoying the profitability of your property.

Save Time & Money on Property Maintenance and Repairs

Regular maintenance is vital to preserving your property’s value and ensuring tenant satisfaction, but managing repairs and upkeep can be both time-consuming and costly. We handle all maintenance needs with precision, keeping your property in prime condition.

Our comprehensive approach includes identifying potential issues early through routine inspections to prevent expensive repairs, responding swiftly to tenant repair requests to uphold satisfaction and safety, and addressing urgent concerns—such as plumbing leaks or electrical failures—immediately. We also manage regular property upkeep, including landscaping and seasonal tasks, test fire alarms and extinguishers for compliance, and address rodent or pest control as needed.

By partnering with us, you can trust that your property will remain well-maintained, safe, and compliant, saving you time and money while maximizing its long-term value.

Why Choose Hawaii Coastal Property Management?

We are a full-service property management company with nearly two decades of experience serving property owners across Hawaii, delivering customized solutions to meet your unique needs. Our seasoned team is dedicated to providing exceptional services that save you time, reduce stress, and boost profitability. Many property owners have trusted us to enhance their investments, and we’re confident we can do the same for you. For real owner perspectives, see our Oahu property management case study. Our commitment is underscored by these guarantees:

  • Guaranteed Rent: We guarantee that tenants we place in your property will make on-time rent payments, ensuring a steady income for your investment. If a tenant fails to pay rent, we’ll cover it.
  • Eviction Guarantee: If an eviction is required for a tenant we have placed, we assume the costs and manage the entire process, sparing you the burden and ensuring a smooth resolution for your property.
  • Guaranteed Maintenance Response Time: We guarantee a response to maintenance requests within 30 minutes for plumbing emergencies and within 24 hours for non-emergencies through our dedicated 24-hour maintenance response line, connecting tenants to a call-center for one-call access to any issue. Each request is instantly logged into our cloud-based property management software, generating a ticket dispatched that generates an email or text to you as a property owner—plumbing emergencies take precedence, of course. If we fail to meet these timelines, we’ll issue a $250 credit.
  • Guaranteed Financial Transparency: We guarantee complete transparency with monthly financial reports and detailed expense tracking. If you’re dissatisfied with the clarity or timeliness of our reporting, we’ll refund one month’s management fee, and resolve your concerns and ensure complete transparency moving forward.
  • Guaranteed Tenant Compliance with Local Regulations: We guarantee that tenants we place will adhere to property and rental laws, including HOA rules and taxes. If tenants fail to maintain compliance, we’ll cover any resulting fees from non compliance.
  • Guaranteed Occupancy: We guarantee to fill long term tenants within 30 days of listing. If we fail to achieve this timeline, we will reduce our management fee by 10%, and then for each subsequent week the property sits vacant, we will reduce our management fee by 10%
  • Guaranteed Communication: You’ll always have direct access to our team, as we recognize nothing is more frustrating than an unresponsive property manager. We’re here to address your concerns promptly, delivering the support you need for confidence in your property’s management. If ever you feel you are unable to reach your property manager or a member of our team in a reasonable time, we will credit your account $250.

Let us help you maximize your property’s potential and enjoy peace of mind, whether you own a single-family home, apartment building, multi-family property, condo association, or
commercial space. Contact us by email at contact@hicoastal.com to learn more and discover how we can enhance your property’s performance.