Owner Education / Landlord Law
The one-month cap, the separate pet deposit, and the 14-day return deadline that forfeits the entire deposit when you miss it.
Short answer: Under HRS 521-44, a Hawaii landlord can collect a security deposit of no more than one month's rent, plus a separate pet deposit of up to one additional month's rent (never for assistance animals). At move-out, you have 14 days to return the deposit or send a written itemized statement with supporting estimates or invoices. Miss the deadline and you forfeit the right to keep any of it. Keep it wrongfully and willfully, and a court can award the tenant three times the amount.
The 14-day rule is where Honolulu landlords lose money, and it's almost always a process failure rather than a dispute about damage. Hawaii's Residential Landlord-Tenant Code (HRS Chapter 521) is stricter and faster than most mainland owners expect. Here's what the statute actually requires, and where the traps are.
At Move-In
One month's rent. That's the ceiling on the security deposit, and the statute is explicit that at the start of a tenancy you may not collect anything beyond the first month's rent and the deposit. No last month's rent up front. No "move-in fee" that functions as extra deposit.
There's one exception: pets. You may collect an additional pet deposit of up to one month's rent, agreed with the tenant, to cover pet damage. Two things about it:
Hawaii doesn't require you to hold the deposit in a separate account or pay interest on it. It does require you to treat it as the tenant's money held in trust, which is exactly how a licensed brokerage must account for it.
Permitted Uses
HRS 521-44 lists five permitted uses, and only these five:
Tenant defaults: damage beyond normal wear and tear, unpaid rent, or failure to return keys, fobs, parking cards, garage openers, and mailbox keys.
Cleaning the unit back to the condition it was in at move-in.
Damages when a tenant wrongfully quits the unit.
Damage caused by a permitted pet.
Unpaid utility charges the landlord provided but didn't include in rent.
Normal wear and tear isn't on the list. Faded paint, worn carpet in traffic paths, and small nail holes come out of your pocket, not the deposit. The deposit also isn't the tenant's last month of rent, and a tenant who tries to "live out" the deposit is in default.
The 14-Day Rule
The clock starts when the rental agreement terminates, and the consequences run one direction.
Return window
Miss the deadline
Wrongful + willful
Tenant's filing window
Within 14 days you must either return the full deposit or deliver written notice of what you're keeping and why, with an itemized accounting supported by estimates, invoices, or receipts for the repairs and cleaning. Mailing to the tenant's provided address, postmarked before midnight on day 14, satisfies the statute.
One carve-out
If the tenant is absent for 20 or more continuous days without written notice and without paying rent, the law treats it as wrongfully quitting, and the landlord may retain the deposit without the usual documentation.
"Owners rarely lose deposit disputes on the facts. They lose on paperwork and timing."
Practical implication: your move-out process needs to produce, within two weeks, a documented condition comparison, vendor estimates, and a mailed statement. If your inspection photos and move-in checklist don't exist, you'll lose the argument even when you're right about the damage.
When A Property Sells
The deposit obligation follows the property. A selling owner must account for all deposits to the buyer at or before transfer, and the new owner must notify each tenant in writing within 20 days of the amount credited to them. If you're buying a tenant-occupied Oahu property, verify the deposits actually transferred. If they didn't, the law presumes you owe the tenant a deposit anyway. This comes up constantly in condo sales, and it's the kind of detail we flag for owners renting out a Hawaii home from the mainland.
Quick Answers
One month's rent, plus a separate pet deposit of up to one additional month's rent for tenants with pets.
14 days from termination of the rental agreement, including any itemized statement and supporting documentation for deductions.
No. Assistance animals that are reasonable accommodations under fair housing law are exempt from pet deposits.
The landlord forfeits the right to retain any portion of the deposit, and wrongful, willful retention can be penalized at three times the amount.
No. The deposit isn't prepaid rent, and a tenant who withholds final rent against it is in default.
How Hawaii Coastal Property Management fits in
Deposit handling is one of the clearest arguments for professional management. As a licensed Hawaii brokerage, we hold deposits in a client trust account, document condition with move-in and move-out inspections, and run the 14-day statement process on a calendar, not from memory. Owners who self-manage rarely lose deposit disputes because of the facts. They lose on paperwork and timing.
If you'd rather never think about HRS 521-44 again, see what full-service management costs or get in touch.
Island roots, mainland precision.
This article is general information, not legal advice. For a specific dispute, consult a Hawaii landlord-tenant attorney.
Reviews from Google
5-star reviews with written feedback, shown in the order Google provides them. Our overall Google rating is based on all 48 reviews.
Hal Wilkerson and the Hawaii Coastal Property Management team have been a dream to work with as a renter. So much so that we plan to use them to manage our own rental properties in the future. They're kind, prompt, and exceptionally responsive. Nothing but positive things to say.
I was referred to Hal by one of his contractors last year in October 2025 because I needed a trusted Property Manager to handle our property in Ewa Beach, HI. Once we had gone over his and our responsibilities I knew we were getting the right guy along with his company to handle our property. Due to our connection with military service I knew I was in the right care for our home to be managed and handled the right way. My property was on the market for rent for 6 months with another Property Management and when Hal and his team took over it took less than a month to have renters oocupy the resident. Heather was also involved during the process and have had many contact with her handling our property and she is so transparent handling our Hawaii GE taxes and also any issues with the home. I can say that I have peace of mind knowing that our asset is being handled with care. Very professionaland and experienced in what they do. Awesome to have partnered with Hawaii Coastal Property Management.
After working with two other property management companies and dealing with so many frustrations, finding Hawaii Coastal Property Management has truly been a blessing. As a military family living in another state, we find that leaving our home behind is stressful and, honestly, a little scary. You need someone you can trust to take care of your property as if it were their own, and that's exactly what Hawaii Coastal and Mr. Hal have done for us. They genuinely care about both their clients and their properties. They're easy to work with, always quick to respond, and, most importantly, our rental income is always paid on time. Every question we've had has been answered promptly, and they've handled everything professionally, making the entire process so much easier. The peace of mind they've given our family is priceless. All the stress and worry we had after our previous experiences disappeared because we know our home is in good hands. I would recommend Hawaii Coastal Property Management 1,000% to anyone looking for a property management company they can truly trust. Thank you for everything you do!
Hawaii Coastal PM has provided me with the peace and confidence that my property is being cared for and delivering higher than expected results. They have rented my mid-term rental well above my expectations and within the terms I've made. Their accounting measures are tight and, when an issue arises they have promptly addressed and corrected it. They're responsive and accommodating to both the tenant and myself. Background info: I am a real estate professional and have worked with numerous PMs.
Hal and Hawaii Coastal PM are exemplary in all aspects of PM. Attentive, professional, prompt and pleasant to work with. If you're needing PM or considering a change- put Hawaii Coastal PM at the top of your list!
I'd like to express my sincere appreciation for the excellent service I recently received from Heather. The assistance was professional, timely, and extremely helpful in resolving my general excise tax needs. Thank you for the outstanding support. Best regards, Dennis B.
Working with Hawaii Property Advisors and Hawaii Coastal Property Management has honestly been one of the best experiences had with any property management team. They truly embody the spirit of aloha. They are caring, responsive, and consistently on top of everything. Tenants are treated with respect, issues are handled quickly, and nothing falls through the cracks. It brings real peace of mind knowing the property is in such good hands. Couldn’t recommend them more. Huge shout out to Hal and Heather. You both are amazing!!
Honest and helpful professionals. Hal is very understanding and compassionate. He really went to bat for us in a tough situation. Heather is equally helpful. She has been so patient and kind in helping us resolve any issues. This team is a pleasure to work with and truly care about what they do and who they help.
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